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Justin Au

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Latest activity by Justin Au
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    Justin Au created an article,

    How to solve Polycom HDX Endpoint Packet Loss

    You may check the Dynamic Bandwidth option. Please see below screen capture for your reference.    

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    Justin Au created an article,

    Contacting UCi2i Support

    For those customers subscribed to our Support package, the team contact details are: Email Address: support@uci2i.com Video Address: support@uci2i.com Support Help Centre: https://support.uci2i.com...

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    Justin Au commented,

    In order to search external company or dial.vc domain in Skype for Business, you may also need to put public DNS server addresses like Google IP: 8.8.8.8 and 8.8.4.4 in your DNS server Forwarders. ...

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    Justin Au created an article,

    I can't H.323 call into my VMR using the details provided, what's wrong?

    In general, you can use H323 to call VMRs or endpoints like calling test@dial.vc with valid DNS settings like putting Google public DNS IP: 8.8.8.8 and 8.8.4.4 .